LM_NET Etiquette
Last updated: August 28, 2003
Guidelines that are expected to be used by LM_NET
members.
Dear LM_NET Friends,
Thank you very much for cooperating to
make LM_NET a successful, highly respected forum and virtual
community!
The following guidelines have been developed over the past
eight years. They are the closest thing that we have to rules. The
Hospitality Committee and the LM_NET moderators (Mike Eisenberg and Peter
Milbury) expect our guidelines will be honored by all members.
** Please
note the section toward the bottom which is especially for vendors, producers,
authors, speakers, conference/workshop/seminar organizers, consultants, other
producers of products, or people promoting any kind of
causes.
NOTE: LM_NET does not endorse or recommend any products.
Individuals identified as LM_NET members in vendor promotional materials may
have been quoted without their permission. We urge all LM_NET members to
distrust any vendor who claims that LM_NET recommends or disparages a
product. Individuals identified as LM_NET members in vendor promotional
materials may have been quoted without their permission and out of
context.
Please see LM_NET On The Web for this document or other
information: http://www.eduref.org/lm_net/
- LM_NET has its own character, just like any "real" grouping of people
(such as a party, or a meeting). The list functions best when people respect
the character of the list. It's also good to respect the differences among
list members and have a certain tolerance for our individual eccentricities.
It is recommended that folks new to the group "lurk" awhile, getting a feel
for what is appropriate.
- Please assist us in managing LM_NET by keeping your e-mailbox available
for incoming messages. Many of our 12,000+ LM_NET subscribers have e-mailbox
size limits. When the limits are exceeded, messages are returned to LM_NET
senders. Sometimes hundreds of such messages return to LM_NET administration
in a day. This means that we must drop those persons from LM_NET, a lengthy
process, since we first have to scan each "bounced" message, and delete it.
- In the event that you will be changing, dropping or losing your e-mail
service, please be so kind as to first sign off from LM_NET, to avoid having
us receive scores of returned messages due to "user unknown". The instructions
are included at the bottom of each message posted to LM_NET.
Note:
Netscape and other graphical mailers may require confirmation. Please allow
time for the confirmation message to reach you. This normally is sent to you
immediately after the Listserv receives your command.
- All courses, programs, conference or workshop announcements or
registrations, as well as surveys, etc., require advance approval before
posting. A preferred way (not needing approval) is to briefly describe
the "item" in the message, and indicate where to obtain the form or detailed
information (i.e., WWW, phone call, etc).
- LM_NET has adopted a policy of required identification within all messages
posted to LM_NET. Please start the habit of including
your:
1. Name 2. Occupation/Job
Title/Worksite 3. e-mail
address
Example: Jo Booksworth,
Librarian
Best Elementary, Bestville,
CA
JBOOKSWORTH@BEST.K12.CA.US
If
you do not know how to automate this procedure, you may want to ask your
network manager if there is an automatic way of including a signature file in
your messages. Most are able to do so.
- Never post a message to the group which would not be of interest to
thousands of people. It is considered wasteful of the time of list members to
be pestered with meaningless (to them) messages which are of value only to a
small number of people. LM_NET is NOT a newsgroup, where people reply to each
other routinely posting to the group.
Please do NOT recommend products,
services, or websites unless you have personally reviewed or visited them. See
also Item # 9, below. If a vendor asks you to post a commercial
endorsement or message on
their behalf, please check with the moderator
first. Normally, we do not allow such postings.
Copyright
considerations: Please do NOT post messages containing content which is under
copyright. That includes messages that are posted to other online groups.
Obtain permission first.
- All postings over 75 lines long (approximately four screens' length) MUST
be approved in advance by the LM_NET moderators.
- If you are using Netscape mail (and perhaps other graphical e-mail such as
Eudora) to post messages to LM_NET, please turn off the "send HTML"
feature. It makes your messages arrive in many of our mailboxes full of
garbled characters, and they are difficult to read.
Likewise, if you are
cutting and pasting files from word processors that create HTML, please turn
off that feature when creating your messages for LM_NET.
- Commercial messages, chain letters, virus warnings, stumpers etc.
Chain
letters or messages requesting mass mailings to other addresses are strictly
forbidden. So are unsolicited commercial postings (plus notices about the
"Craig Shergold postcard request" or the "Good
Times Computer Virus" --
Internet legends.) Please review our Frequently Asked Questions (FAQ) before
asking "stumper" questions (i.e., for the three -gry ending words), or
undocumented virus alerts. If in doubt, please check with one of the
LM_NET owners before posting "alarming" warnings or "stumpers" to the
group. Owners: pmilbury@eduref.org or mike@eduref.org
We do allow
for leeway when a school library media professional, who is currently employed
in a school, district or academic position, would like to announce a book that
they have published. Please feel free to post a very brief message with a very
brief description. We suggest including: the Title, (co-author(s)), Publisher,
Date of Publication, ISBN, price (if known), URL to publishers website
for more information.
- Be sure of the To: address you have typed. Did you intend it for all
LM_NET members to read? Or were you sending a command to the listserv to set
NOMAIL, SIGNOFF, DIGEST, etc.? The listserv address for
changing your settings) is: LISTSERV@LISTSERV.SYR.EDU
- To post to LM_NET, send to: LM_NET@LISTSERV.SYR.EDU
Think
before you post. Do I really want to say this to the entire world (and have it
posted to the LM_NET Archives as well?) Reread what you wrote. Did you really
say what you intended to? Once a message is sent, it can't be retrieved.
Sending to the individual or to the entire group is an important
consideration.
Please send information only to the individual
person who requested it, NOT the entire group. If they receive a lot of
replies, hopefully they will post them to the group. Please use our Target/Hit
procedure to gather information, and share later with the group.
- In the event that you have additional information to add to someone's
posting, we recommend that you NOT respond to the group UNTIL after you have
read through the rest of the mail for the day. Maybe the question has already
been answered, and you will save us all a lot of time in not having to read it
again.
- When replying to an LM_NET message, please do *not* include the entire
message quoted. Paraphrasing or quoting selectively are both kinder to
people's eyes and e-mail boxes and it is also kinder to persons with CTS or
tendonitis. Brevity saves money for those who are paying for their time
online.
Especially for those receiving the LM_NET in Digest
form: If you use the reply option, be sure that you change the Subject: line
to indicate the section or subject that you are replying to. Also, please do
NOT include the entire digest in your reply.
- Be extremely careful when replying to the sender of an LM_NET message.
Many e-mail systems will automatically send your reply to the entire list of
LM_NET members if you simply use a reply command. When an individual asks a
question that you can answer, just send it to the individual who posted the
original message to which you are responding. Imagine how it would feel to
have a very "personal" or revealing message read by thousands of people!
- Requests for information: LM_NET has developed a policy of sending
information privately to the requester. The requester then summarizes to the
list. This can cut down on traffic, but it tends to reduce the "give and take"
that some lists value. See the LM_NET TARGET/HIT-- information for the LM_NET
policy, in the "Welcome to LM_NET" message you received.
- If you send a message to all members stating that you have received the
answer that you asked, even if not a Target/Hit, please include the
information you received, so that it can be checked by others (just in case
your information is wrong, and can be corrected).
- Please include a subject line in your postings (a good idea for ALL
e-mail). The LM_NET "Welcome" document has a list of highly recommended
subject headings. The use of these headings allows members to
efficiently handle the high number of postings to the group each day.
- Long signatures are discouraged. They may be humorous the first time, but
get old quickly (and take up valuable net bandwidth and computer space). Some
folks tire of the time spent having to skim over them. 2-5 lines should
be sufficient to include any necessary information.
- Flames: a "flame" is an emotionally charged posting, and is often directed
at an individual who has posted to the group. Be sure you really want to post
it, and remember that LM_NET does not tolerate flames. We will immediately
drop members posting rude, inflammatory or grossly inappropriate
messages.
In this category we include messages that are
denigrating to any group of people (e.g., racial, religious, geographical,
national, etc.) Please remember that LM_NET is an international electronic
community, comprising many countries and their peoples.)
Note: This guideline includes private e-mail sent in response to something
that an LM_NET member has posted. It doesn't matter if you send the rude
message to someone in private. If you reply to an LM_NET posting, please
remember to be polite and civil.
- To signal humorous intent, use some sort of "smiley", such as :-).
Facetiousness and sarcasm can be misunderstood easily in electronic
communication. (See Arlene Rinaldi's excellent Netiquette Guidelines: http://www.fau.edu/netiquette/net/.
- Please be considerate of others. Through inexperience or limited local
software, list members may inadvertently violate these guidelines. A private
message to the offender from an experienced friend or from the list owners is
more appropriate than a public flame. Our LM_NET Hospitality Committee may
have already contacted the person regarding the inappropriate posting.
- Keep each line in your message shorter than 70 characters. Longer lines
can cause problems with some e-mail systems. Before sending, check your
message for typos and other errors that may make it hard for others to read or
understand. Hot tip: USING ALL CAPS IS CONSIDERED YELLING. Save this style for
a special occasion.
- Please participate! Your ideas are important. Just because you think
everyone knows something doesn't mean they do. If you're not sure, send the
posting to an experienced friend on the list (or the list owner) to see if the
information may be valuable.
* * VENDORS, AUTHORS, WORKSHOP SPONSORS, PUBLIC
RELATIONS FOLKS, ETC.:
The following section is especially
for producers, authors, speakers, plus conference, workshop, or seminar
organizers, consultants, and other vendors of products or people promoting
causes. Actively employed school library media professionals are allowed to
announce their publications (See #9 above.)
- Posting commercial messages without the prior approval of the list owners
is prohibited and will not be tolerated. Violators will be dropped from LM_NET
immediately. If producers, or any list member, are uncertain of the
appropriateness of a message to be posted, they should feel free to contact
one of the LM_NET owners.
School librarians who have published books are
given leeway to announce their book publications. See #9, above.
Please
note: An excellent, more appropriate avenue to reach educators with commercial
announcements exists through EL-ANNOUNCE. To subscribe to EL-ANNOUNCE,
simply send an email message to:
El-Announce-request@cuenet.com
In
the message area, write: subscribe EL-ANNOUNCE
(It is unnecessary to
include your name, just the e-mail address.)
Website: http://www.cmc.net/~elann/
Write:
EL-Announce Moderator: elann@cmc.net
- You should feel free to engage in general theoretical discussions about
the list topic, but should refrain from turning their replies into commercials
for your own products or causes. Your signature file should not contain
commercial promotions either (i.e., "See our Web page for our latest
specials.")
- If a user posts the question "I'm looking for a program that does X, Y,
and Z", it is OK to reply directly to the individual. If a member posts the
question "Does anyone have information about program X?", the producer of
program X should send information directly to that person by e-mail rather
than posting the information to the list. If the person finds value in your
product, they will probably share their pleasure with the other LM_NET
members.
- Producers should not cold-contact LM_NET members as a result of obtaining
their e-mail addresses from LM_NET postings, or from the LM_NET members list,
or from the LM_NET Archives. Those that do so will be dropped from the list,
and their lack of etiquette will be publicized on LM_NET. This is not the
place to build a customer list.
- Producers should avoid negative comments about their competitors'
products.
Virtually,
Peter Milbury PMILBURY@ERICIR.SYR.EDU
Michael
Eisenberg mbe@u.washington.edu
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Web.