[LM_NET] For Reading Counts users

[Nancy Southard <NSouthard@MIDWAY.K12.MO.US>]

I called Reading Counts at the beginning of the summer because I had
heard 2 years ago that the older versions were not going to be supported
after the 07-08 school year.  They assured me that they WERE still going
to be supported.  I based budget decisions on that information and did
NOT purchase Enterprise.  I had missed the first post about RC, but when
I saw Pete's and Paula's posts yesterday, I called RC.  First I called
the tech support.  They didn't seem to know what I was talking about
(and couldn't find our records for 10 minutes) and referred me to
customer service.  I called customer service and they confirmed that my
version would no longer be supported.  They also said it was a very
recent decision.  When I told them about calling during the summer and I
said I was basically scr**ed, they said they were sorry I felt that way
and referred me to a sales associate.  I have a call into that person
who seems to leave her office every afternoon at 3:00 p.m.  After I talk
to her, I'll let everyone know what she says about it.
 
 
Nancy D. Southard
Elementary Librarian
PDC Co-chair
Midway R-1 Elementary School
5801 E. State Route 2
Cleveland, MO  64734
Work:nsouthard@midway.k12.mo.us 
Home:southard1301@fairpoint.net 
816-250-2994, ext. 428

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