I agree with Brenda recommendation that accommodation be made for a
person's belief. Putting a marker on the shelf is a simple and
effective solution.
My first impulse was to think I needed to verify the patron's
statement, but I am not sure I would even do that. If the same person
reappeared with additional requests I would probably start checking at
that point.
Paul Trotta
East Catholic High School
Manchester, CT
trottap@echs.com
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