[LM_NET] OT: Tech help needed (perhaps VISTA related)

[Jacqueline Henry <jhenry@GANANDA.ORG>]

I have recently purchased an HP laptop with windows VISTA premium home version.  So 
far everything works very well.  Vista is different and takes a little getting used 
to - but so far I am managing quite well.  However - whenever or wherever I go to 
make an online purchase the keyboard willl not allow me to type anything into the 
credit card box.  I can fill out every other part of the online purchase form - but 
it will not allow me to type in the credit card box at all.  Weird.  It does not 
matter what site I go to.  I CAN make purchases at iTunes and at Amazon - but that 
is because I have accounts set up there already.

I contacted HP online chat.  The tech there told me that I should uninstall my 
keyboard drivers and reboot the machine.  I am afraid to do that - especially since 
their are 2 keyboard drivers.  I am not sure if I should delete one or both.  When 
I asked how the keyboard would work at all if I uninstalled the drivers - he said 
they would automatically work when I rebooted.  Doesn't sound logical to me.  Also 
- the fact that the keyboard works for all other uses (including keying in other 
information into online order forms), makes me think that there is something else 
going on here.  Perhaps a security setting that needs to be changed?  Perhaps it is 
because my laptop is connected to the internet via a wireless router?  I don't 
think my desktop machine is connected to the wireless router, and I AM able to make 
purchases using that machine.

I am puzzled.  Can anyone help?  

Jacquie

"The Librarian, whose job is to heal ignorance, to keep life safe for poetry and to 
put knowledge smack dab in the middle of the American way."

From The Philadelphia Inquirer, 9-20-03
~~~~~~~~~~~~~~~~~~~~~~
Jacquie Henry, MLS
Ruben A. Cirillo High School (GHS)
Gananda Central School District
3195 Wiedrick Road
P.O. Box 609
Macedon, NY  14502
315-986-3521 x 3144
jhenry@gananda.org
Library Page: http://www.gananda.org/library/mshslibrary/indexgcl.htm
Blog: http://nlcommunities.com/communities/wanderings/default.aspx

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