We've just brought up Destiny at all of our 105 libraries. Many of our
libraries are seeing very slow response during the day. Some examples are:
* 60 seconds to search for a student by barcode
* more than 60 seconds to search for a student by name
* 45 seconds to find a student by last name
* 1.35 - 3.0 minutes to bring up the Student status screen in Find
Patron / View Status
* Searches in Catalog never complete when searching just in the local
school
* Searches in Catalog complete but very, very slowly when searching
the whole district
* Title searches in Circulation complete even when title searches in
Catalog don't complete
* At some sites student OPAC keywords searches only complete 1 in 3
times.
* When a search fails to complete it's necessary to close Internet
Explorer, reopen and bring up Destiny again.
We're running Pentium D 3.0mhz workstations with Windows XP.
Are any other Destiny users seeing this kind of problem? If so, have you
been able to fix it. We've been assured that our servers been Destiny's
requirements.
Thanks!
Barbara Allen
Technical Coordinator
Library Services
Tucson Unified School District
Tucson, AZ
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