GEN: Barnes and Noble

[Linda Marie Gottman <lgottman@EISD.NET>]

I was really ticked off last night.  My husband and I went to our =
neighborhood Barnes and Noble bookstore.  I collected a small stack of =
books and magazines that I wanted to sort through and I couldn't find a =
place to sit.

Apparently, since our B & N is close to a university, it is the "new" =
place for university students to study.  The students occupied every =
easy chair and every table.  The only purchases they had made was from =
Starbucks (mmmmm....white chocolate mocha....sorry I digress...heheh). =20

A complaint made to the store manager was not satisfying.  He basically =
said that the decision to ban/bar the students had to be made on the =
corporate level and that the store couldn't do anything about it.

Needless to say, I will pursue this to the corporate level.  I think it =
is poor business practice to allow the students to take over the store =
and to discourage paying customers from enjoying the store.

Have any of you had a similar problem with your bookstores?

Linda Gottman
Librarian
Edgewood Academy
San Antonio, Texas

lgottman@eisd.net

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